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Service Provisioning
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Customer Self-care
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Number Management
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Rebates and Payments
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Systems Support Services
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Service Provisioning  Services that use network resources are typically complex to deliver. To implement successfully, they require skilled staff and accurate, detailed information.
Consequently, the overall process is often far slower than what is deemed acceptable to customers who are becoming increasingly demanding in a highly-competitive marketplace.
The challenge for most operators to remain competitive, whilst contributing to operational efficiency, is achieved by automating the provisioning process enabling the delivery of core services in larger volumes, faster and at a lower cost, profitably.
The available skills released through automating service provisioning can then be re-deployed to focus on delivering customised ‘value-add’ service solutions to specific customers.
Real Time is a specialist in the development of service provisioning solutions capable of automating the end-to-end provisioning of core telephony products from order capture through to activation on the network. We have specific in-depth business knowledge of services such as Indirect Access (IDA), Carrier Pre-selection (CPS) and Number Translation Services (NTS).
Our solutions play a central role in automating service provisioning, providing transactional management of service activation on operator networks, whilst integration with existing Order Management and Billing systems delivers the complementary components ambient of a true end-to-end solution.
Furthermore, our solutions have the depth to deliver complex service provisioning requirements, and the scalability to cope with high-volume channel sales models.
By partnering with Real Time, operators have the opportunity to leverage our proven track record in service provisioning to deliver core services in a timely and operationally efficient manner. |